Last updated: November 14, 2025
Startup Labs (“we”, “our”, “us”) is committed to protecting your privacy.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit startuplabs.cc (the “Website”).
By using the Website, you consent to the practices described in this Policy.
1. Scope of This Policy
This Policy applies to:
- Visitors to the Website
- Users who submit forms or contact us
- Users who request consultations or resources
- Prospective clients
It does not apply to services delivered under a separate written contract, which are covered by their own agreements.
2. Information We Collect
We collect information in the following ways:
A. Information You Provide to Us
This includes information provided through:
- Contact forms
- Email communications
- Scheduling tools such as Cal or similar
- Newsletter or resource sign-ups
- Career or partnership inquiries
We may collect:
- Name
- Email address
- Phone number
- Company name
- Job title
- Project details or messages
- Any files or attachments you submit
B. Information Collected Automatically
When you use the Website, we may automatically collect:
- IP address
- Browser type and version
- Device type
- Pages viewed
- Time spent on pages
- Referring website
- General location (city/region, not precise address)
Collected via:
- Cookies
- Web beacons
- Analytics tools (e.g., Google Analytics, Plausible, etc.)
- Server logs
C. Information from Third Parties
If you connect with us via:
-
LinkedIn
- Email marketing platforms
- Referral partners
- CRM or form providers
…we may receive additional business contact details.
We do not buy personal data from external sources.
3. How We Use Your Information
We use collected information to:
- Respond to inquiries or requests
- Schedule calls or consultations
- Provide information about our services
- Improve Website functionality and user experience
- Analyze Website performance and usage
- Improve marketing and communication
- Detect or prevent fraudulent or malicious activity
- Comply with legal obligations
We do not sell your personal information.
4. Cookies and Tracking Technologies
The Website may use:
- Cookies
- Analytics scripts
- Session tracking
- Visitor measurement tools
You may adjust your browser settings to refuse some or all cookies.
However, some Website features may not function correctly without them.
5. Sharing of Information
We may share your information with:
A. Service Providers
Third-party services we use to operate the Website or business functions, such as:
- Website hosting providers
- Form and scheduling tools
- CRM or email platforms
- Analytics services
- Cloud infrastructure providers
These providers may access data only as needed to perform their functions.
B. Legal Requirements
We may disclose information if required to:
- Comply with applicable laws
- Respond to lawful requests
- Protect our rights, property, or safety
- Prevent fraud or security incidents
C. Business Transfers
If Startup Labs undergoes a merger, acquisition, or asset transfer, user information may be part of the transaction. You will be notified in such cases.
We never sell personal information to marketers or data brokers.
6. How We Protect Your Information
We use industry-standard safeguards to protect your data, including:
- Encryption (where applicable)
- Secure servers and hosting
- Access controls and authentication
- Monitoring for suspicious activity
- Regular updates and patches
However, no online transmission is 100% secure.
Use the Website at your own risk.
7. Data Retention
We retain personal information only as long as necessary for:
- The purpose for which it was collected
- Legal or regulatory requirements
- Business or operational needs
When no longer needed, data is securely deleted or anonymized.
8. International Transfers
While Startup Labs operates in Canada, some service providers may store or process data in other countries.
By using the Website, you consent to the transfer of your information outside Canada for the purposes outlined in this Policy.
9. Your Rights (PIPEDA Compliance)
Under PIPEDA, you may:
- Request access to your personal information
- Request correction of inaccurate or incomplete data
- Withdraw consent (where applicable)
- Request that we delete your information
- Ask how your data has been used or shared
To exercise these rights, contact us using the information below.
10. Third-Party Links
Our Website may link to external sites.
We are not responsible for their:
- Content
- Privacy practices
- Security
- Policies
Review their policies before providing personal information.
11. Children’s Privacy
The Website is not intended for individuals under 16.
We do not knowingly collect personal information from minors.
12. Changes to This Privacy Policy
We may update this Policy occasionally.
Changes take effect when posted on this page.
Your continued use of the Website signifies acceptance of the updated Policy.
13. Contact Us
For questions about this Privacy Policy or to submit a request, please contact us through our contact form.